Facebook has reinstated a number of sites' Facebook pages that were taken down due to bogus copyright claims this week. The company issued an apology for the inconvenience and says that DMCA notice abuse is an issue that Facebook takes seriously, but serious questions still remain about the effectiveness of Facebook's process for dealing with complaints.
"We have invested significant resources into creating a dedicated team that uses specialized tools, systems and technology to review and properly handle intellectual property notices. This system evaluates a number of factors when deciding how to respond and, in many cases, we require the reporter to provide additional information before we can take action. As a result of these efforts, the vast majority of intellectual property notices that we receive are handled without incident," Facebook spokesperson Brooke Oberwetter told Ars on Thursday evening.
"Of course, no system is perfect and we are always striving to improve our practices. As such, we will be considering the results of our investigation into this matter as we continue to refine our systems and procedures."
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