Friday, March 18, 2011

AT&T data cap explanation invites skepticism

AT&T today rolled out major change to its DSL terms of service, notifying its customers of new data caps, network management rules, and usage metering tools. Judging by company forums, many users aren't pleased, but they had better keep their anger in check. The new terms of service also allow AT&T to cut off subscribers "who repeatedly harass or abuse our employees."

The data caps are official: 150GB per month for DSL users and 250GB per month for fiber-to-the-node U-Verse subscribers. Repeated overages will result in a $10-per-50GB charge. The caps begin May 2, as we have already reported. AT&T has created a "broadband usage FAQ" to address questions about the new policy. Here's why the caps are coming:

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Aisha Tyler K. D. Aubert Sara Spraker Alexis Bledel Kim Kardashian

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